Server Lag increasing exponentially
I've been getting some pretty serious lag problems and I'm 100% sure it's not me because every other game runs just fine. So I can play sometimes, but some days(or at some time of the day) it won't...
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EA_Kipling
EA QV Team
EA QV Team@IDwastakenbefore (edit: I removed the second thread you created as it was a duplicate)
The best way to look into this is to dive right into a connection test, I think. Now, it's important that you complete the connection test while you're experiencing the lag and high latency so we can tell where any potential throttling is happening. I'll put the connection test instructions in a spoiler tag:
Spoiler
1. Find the "Windows Key" on the keyboard, hold it down and press R.
2. Type CMD and click OK (a Command Console window should appear)
3. Type the following into the Command Window that appears and press Enter:
pathping 159.153.72.252 > C:\pathping.txt
This creates a file called “pathping.txt” on your C: drive when the command has finished.
4. Once that has completed, type the following into the Command Window and press Enter:
tracert 159.153.72.252 > C:\traceroute.txt
This creates a file called “traceroute.txt” on your C: drive when the command has finished.
These may take up to 10 minutes so please wait whilst they complete. Once you have returned to the blinking cursor at the command line (after it says "Trace Complete") and you're able to type again, this signifies that the command is finished.
2. Type CMD and click OK (a Command Console window should appear)
3. Type the following into the Command Window that appears and press Enter:
pathping 159.153.72.252 > C:\pathping.txt
This creates a file called “pathping.txt” on your C: drive when the command has finished.
4. Once that has completed, type the following into the Command Window and press Enter:
tracert 159.153.72.252 > C:\traceroute.txt
This creates a file called “traceroute.txt” on your C: drive when the command has finished.
These may take up to 10 minutes so please wait whilst they complete. Once you have returned to the blinking cursor at the command line (after it says "Trace Complete") and you're able to type again, this signifies that the command is finished.
Once you have the two files, attach them here to a reply, and I'll take a look.
Here's the pathping and traceroute I ran while the in-game server lag meter displayed around 500000ms
The lag does not appear to be connection related
Initially I would be looking at the antivirus and firewall exceptions for both launcher.exe and swtor.exe , try removing and re-adding
have you tried playing on a different PC at all on that connection ? just want to try and see if it is system specific or possibly related to a firewall or flood control enabled on the router/modem
The only other possibility is the routing to the exact IP range is funky but this will involve further testing as will need to establish the exact server IP address which can be done through netstat command.
When the game is running , open a command prompt as administrator and run the following command
Netstat -n -p tcp -b | more
(can copy and paste this command) look for swtor.exe and a port range of around 20000 this should be the exact server IP address and look close to the original IP used
once you have that exact IP address the tracert and pathping tests can be re-run again
I ran the netstat command and got this IP: 159.153.77.140:20064
here's the tests I ran with that IP
