Steam bundle purchase, payment went through but not added to account
So it's been a long sunday afternoon here trying to just get a sub so I can enjoy playing this game again. I first tried to purchase 1 month sub on swtor.com to which paypal was failing and credit cards were not being accepted, so I decided to link my account to steam and download through there.
I waited for the game to download, I checked if my swtor account was linked to my steam account which it is/was when I checked before making a purchase through steam.
I also reset my EA password with the same email as my swtor account which probably isn't linked since I first joined swtor in 2014 but haven't played for 4-5 years.
Now through steam, I first tried to purchase 60 days gametime sub through steam to which it came up as pending, I was confused by this and cancelled it straight away as I didn't like that it said pending.
I next tried to buy the 'Join the Fight bundle' which I hadn't seen before, to which after trying to purchase it said pending payment again. I was cooking lunch after trying the purchase and didn't realise this until I came back. I cancelled this and decided I would add $50 AUD to my Steam Wallet in the hopes that it wouldn't say pending payment again.
I then checked my bank account, $50 AUD ANNDDD $49.95 (Price of Bundle) had come out of my account, so this last purchase pending that I cancelled almost went through but then didn't.
Now I tried again with steam wallet money which was 100% in there. This payment also said pending so I left it for around 2-3 hours and came back to which it was still pending, but after sitting at my computer for 5-10 minutes it went through.
But now, even though it has gone through, the bundle has not been added to my account, I am still preferred status, didn't recieve the Cartel Coins or anything else in said bundle. Is someone able to check if this is pending on my account because I am going to try and get a refund from steam if this steam payment isn't going to work.
If I have to get steam refund, how can I buy this bundle / get a sub with the website payments not working and steam (potentially) not working..?
Ok the email you need to input into this link and reset the password on that ea account is a @googlemail.com and needs to be etered as googlemail.com , it is the same email for gmail used on swtor , but it is seen as a different email address on the accounts
hope that makes sense so use "yourswtoremail"@googlemail.com