Forum Discussion

3 years ago

Solved

steam store subscrition issues

I've sent in an email with screenshots for the steam bought subscriptions, not sure how long does the review process take but it's been several hours now and i'm still preferred status.

proxos666
3 years ago
@5cz1o96ap36o

Support have asked if you can call them to fix an account issue

also when i checked they couldnt see an email from you with the screenshots , maybe resend the email using the swtor email and check it arrived when you call to fix the account

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

proxos666

Hero+

3 years ago

@5cz1o96ap36o

swtor account / displayname ? can flag to check the account for issues and they have your email with the steam screenshots per the sticky

edit: response may not be until Monday , due to staff shortages , phone lines are available on Saturday if you want to chase up earlier

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

5cz1o96ap36o
3 years ago
KandeeFlaus

Sorry, been away at work. thank you for the tips in the edit though!
- proxos666
  Hero+
  3 years ago
  @5cz1o96ap36o
  
  Support have asked if you can call them to fix an account issue
  
  also when i checked they couldnt see an email from you with the screenshots , maybe resend the email using the swtor email and check it arrived when you call to fix the account
  
  https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
  - 5cz1o96ap36o
    3 years ago
    thank you, you are a true hero.