Forum Discussion
21 Replies
- proxos6664 years agoHero+
swtor username ?
be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Sibriex.
I'm having the same problem here with steam sub, Just purchased it recently and it's not working.
SWTOR USERNAME: PlagueguySame. Username Kashavar. Sent the email as specified 3 days ago, but no response yet.
- proxos6664 years agoHero+
Support confirmed your email is in the queue for an agent , they should get to it today sometime
- proxos6664 years agoHero+
Be sure to email per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Support said they have no email from you when i checked
- proxos6664 years agoHero+
Was that email sent from the email used on the swtor account ? support cant see an email from you at this point.
let me know if you resend and can check if it arrives ok , ensure attachments are under 4mb in total
Thank god, you've been good help. Thanks.
Also they replied saying my subs been added
Sent again, and yes it's from the email attached to the account. Combined size of the pics is only 85.7KB so it should be plenty small enough.