subscribed through steam for 60 days, havent been able to recieve any of my subscription benefits. I sent an email through earlier with proof of purchase but ive gotten nothing back yet
support confirmed your email is in the queue for an agent , just need to wait for their reply now
i bought a 60 day subscription, sent an email to SWTOR support with a picture of the purchase, it's been nearly 12 hours and i still havent gotten anything back. i'd like it if the money i spent actually got me something thanks
When i checked support could not see an email from the email address you have used on the swtor account
try resending firstup per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
let me know when sent and can check if it arrives
@proxos666just sent it through, just making sure, the email im sending to is [edit: email address removed] right?
support confirmed your email is in the queue for an agent , just need to wait for their reply now
@zaphod1207
Good i checked
Seems you need to resend the screenshots , you need to send the steam id screen for sure , best not to crop too
requirements are in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
let me know when you send the new email and i can check it arrived ok
edit: nvm you should be good now
