2 years ago
Steam subscription not processing
Hi! I've recently bought a subscription through steam and it's still not working after several days. I've already contacted support via email and provided all the necessary screenshots, but was red...
be sure to email uncropped screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
the account is flagged to be checked for issues, response will be in about 10hrs when support are online for the day
support see no issue with the account
they need the steam screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message to add the gametime, when i checked they could not see an email from the email address used on the swtor account