Steam subscription not registering
I recently purchased the subscription through Steam as I got an error pop up when I tried to buy it through the website but when I launch the game it doesn’t register my subscription.
Forum Discussion
Swtor account displayname ? need this to check the swtor account for issues
you will need to also email screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
I managed to get it figured out, i subscribed through the website.
@proxos666 can you check my account having the same issue? Muzarta.
also emailed through.
The linked ea account "abck3j5fg3ohhg" has been disabled, that account uses the same gmail as used on the swtor account
use this link (insert the swtor gmail email address into that link) to reset the password then login on that EA account
Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com
Support found your email sent from a different email then used on your swtor account nor mentioned the swtor account displayname to link it to the swtor account
Seems the email didnt include the purchase history screenshot, so recommend you resend an email with the screenshots as shown in the guide - https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-messagesupport will also need the account active via restting the password on the linked ea account before able to add the gametime too
- @proxos666 okay resent.
