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Tragetzo's avatar
Tragetzo
10 years ago
Solved

Streaming service stuck at 0%

I am unable to update the game at all. Originally, the patcher was stuck at 100% and would not allow me to press play, so I did the "fix" of deleting the bitraider file which didn't help. Then I uninstalled and tried again. It's now stuck at 0%. Here's the launcher log thing.

Spoiler
2015-12-14 21:16:38 INFO SWTOR Launcher [Core:P1.76.2 Lib:P1.5] initialized.
2015-12-14 21:16:38 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=3981744, created=12/14/2015 21:16:33, accessed=12/14/2015 21:16:33, written=11/19/2013 16:33:40
2015-12-14 21:16:38 INFO Initializing download manager
2015-12-14 21:16:38 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings
2015-12-14 21:16:38 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings
2015-12-14 21:16:38 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings
2015-12-14 21:16:38 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2015-12-14 21:16:38 INFO completeLauncherInit()
2015-12-14 21:16:38 INFO -----------------------------(300)-----------------------------
2015-12-14 21:16:38 INFO Timezone: 300
2015-12-14 21:16:39 INFO SpecsHash=758181993.1199486359
2015-12-14 21:16:39 INFO Checking for launcher update
2015-12-14 21:16:39 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-12-14 21:16:39 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest (159.153.92.50 )
2015-12-14 21:16:39 ERROR Version file doesn't match any version in patch manifest: patcher (e212)
2015-12-14 21:16:39 ERROR Deleting C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\patcher.version, and trying again.
2015-12-14 21:16:39 INFO ManifestComplete. Ready to patch the patcher.
2015-12-14 21:16:39 INFO Going Offline
2015-12-14 21:16:39 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-12-14 21:16:39 INFO Manifest Loaded: patcher, current=-1/upcoming=-1/required=82
2015-12-14 21:16:39 INFO A patcher update is required.
2015-12-14 21:16:39 INFO Going Offline
2015-12-14 21:16:39 INFO ManifestState=Download: patcher, current=-1/upcoming=-1/required=82
2015-12-14 21:16:39 INFO Download: http://127.0.0.1:62910/app/download.solidconfig (127.0.0.1 )
2015-12-14 21:16:39 INFO Download: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg (72.247.10.49 72.247.10.35 )
2015-12-14 21:16:40 INFO Download Creating: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg
2015-12-14 21:16:40 INFO Download Creating: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg
2015-12-14 21:16:40 INFO Download Downloading: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg
2015-12-14 21:16:40 INFO Patching group: patcher -1->82
2015-12-14 21:16:40 INFO Patching file: patcher -1->82
2015-12-14 21:16:40 INFO Recognized patcher version 0
2015-12-14 21:16:40 INFO Download Downloading: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg
2015-12-14 21:16:40 INFO Download: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82/patcher_-1to82.z01 (72.247.10.49 72.247.10.35 )
2015-12-14 21:16:45 INFO Download: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82/patcher_-1to82.zip (72.247.10.49 72.247.10.35 )
2015-12-14 21:16:46 INFO Download Complete: Complete: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg
2015-12-14 21:16:46 INFO ManifestState=Patch: patcher, current=-1/upcoming=-1/required=82
2015-12-14 21:16:46 INFO Closed launcher
2015-12-14 21:16:52 INFO SWTOR Launcher [Core:P1.77.2 Lib:P1.6] initialized.
2015-12-14 21:16:52 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=3990064, created=12/14/2015 21:16:33, accessed=12/14/2015 21:16:47, written=10/14/2014 18:3:40
2015-12-14 21:16:52 INFO Initializing download manager
2015-12-14 21:16:52 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings
2015-12-14 21:16:52 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings
2015-12-14 21:16:52 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings
2015-12-14 21:16:52 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2015-12-14 21:16:52 INFO completeLauncherInit()
2015-12-14 21:16:52 INFO -----------------------------(300)-----------------------------
2015-12-14 21:16:52 INFO Timezone: 300
2015-12-14 21:16:52 INFO SpecsHash=758181993.1199486359
2015-12-14 21:16:52 INFO Checking for launcher update
2015-12-14 21:16:53 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-12-14 21:16:53 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 )
2015-12-14 21:16:53 INFO Manifest Loaded: patcher2014, current=-1/upcoming=-1/required=7
2015-12-14 21:16:53 INFO A patcher update is required.
2015-12-14 21:16:53 INFO Going Offline
2015-12-14 21:16:53 INFO ManifestState=Download: patcher2014, current=-1/upcoming=-1/required=7
2015-12-14 21:16:53 INFO Download: http://127.0.0.1:63105/app/download.solidconfig (127.0.0.1 )
2015-12-14 21:16:53 INFO Download: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7.solidpkg (72.247.10.49 72.247.10.35 )
2015-12-14 21:16:53 INFO Download Creating: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7.solidpkg
2015-12-14 21:16:53 INFO Download Creating: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7.solidpkg
2015-12-14 21:16:53 INFO Download Downloading: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7.solidpkg
2015-12-14 21:16:53 INFO Patching group: patcher2014 -1->7
2015-12-14 21:16:53 INFO Patching file: patcher2014 -1->7
2015-12-14 21:16:53 INFO Recognized patcher2014 version 0
2015-12-14 21:16:53 INFO Download: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7/patcher2014_-1to7.z01 (72.247.10.49 72.247.10.35 )
2015-12-14 21:16:56 INFO Download: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7/patcher2014_-1to7.zip (72.247.10.49 72.247.10.35 )
2015-12-14 21:16:57 INFO Download Complete: Complete: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7.solidpkg
2015-12-14 21:16:57 INFO ManifestState=Patch: patcher2014, current=-1/upcoming=-1/required=7
2015-12-14 21:16:57 INFO Closed launcher
2015-12-14 21:17:04 INFO SWTOR Launcher [Core:P1.8.2 Lib:P1.6] initialized.
2015-12-14 21:17:04 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=8045584, created=12/14/2015 21:16:33, accessed=12/14/2015 21:16:59, written=12/10/2015 16:9:38
2015-12-14 21:17:04 INFO Initializing download manager
2015-12-14 21:17:04 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings
2015-12-14 21:17:04 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings
2015-12-14 21:17:04 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings
2015-12-14 21:17:04 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2015-12-14 21:17:04 INFO completeLauncherInit()
2015-12-14 21:17:04 INFO -----------------------------(300)-----------------------------
2015-12-14 21:17:04 INFO Timezone: 300
2015-12-14 21:17:04 INFO SpecsHash=758181993.1199486359
2015-12-14 21:17:04 INFO Checking for launcher update
2015-12-14 21:17:04 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-12-14 21:17:05 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7
2015-12-14 21:17:05 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7
2015-12-14 21:17:05 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 )
2015-12-14 21:17:05 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7
2015-12-14 21:17:05 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7
2015-12-14 21:17:05 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7
2015-12-14 21:17:05 INFO ManifestState=Complete: patcher2014, current=7/upcoming=-1/required=7
2015-12-14 21:17:05 INFO Patch completed normally (patcher2014)
2015-12-14 21:17:05 INFO Patching end
2015-12-14 21:17:05 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-12-14 21:17:05 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2015-12-14 21:17:05 INFO Manifest Loaded: eualas, current=-1/upcoming=-1/required=0
2015-12-14 21:17:05 INFO ManifestState=Download: eualas, current=-1/upcoming=-1/required=0
2015-12-14 21:17:05 INFO Download: http://127.0.0.1:63326/app/download.solidconfig (127.0.0.1 )
2015-12-14 21:17:05 INFO Download: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg (72.247.10.49 72.247.10.35 )
2015-12-14 21:17:06 INFO Download Creating: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg
2015-12-14 21:17:06 INFO Download Creating: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg
2015-12-14 21:17:06 INFO Download Downloading: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg
2015-12-14 21:17:06 INFO Patching group: eualas -1->0
2015-12-14 21:17:06 INFO Patching file: eualas -1->0
2015-12-14 21:17:06 ERROR patching file to same version?
2015-12-14 21:17:06 INFO Recognized eualas version 0
2015-12-14 21:17:06 INFO Download Downloading: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg
2015-12-14 21:17:06 INFO Download: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0/eualas_-1to0.z01 (72.247.10.49 72.247.10.35 )
2015-12-14 21:17:06 INFO Download: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0/eualas_-1to0.zip (72.247.10.49 72.247.10.35 )
2015-12-14 21:17:06 INFO Download Complete: Complete: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg
2015-12-14 21:17:06 INFO ManifestState=Patch: eualas, current=-1/upcoming=-1/required=0
2015-12-14 21:17:06 INFO Patch Complete eualas, current=-1/upcoming=-1/required=0
2015-12-14 21:17:06 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2015-12-14 21:17:06 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2015-12-14 21:17:06 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2015-12-14 21:17:06 INFO Patch completed normally (eualas)
2015-12-14 21:17:06 INFO Patching end
2015-12-14 21:17:10 INFO User logs in.
2015-12-14 21:17:11 INFO Login failure #404 recorded
2015-12-14 21:17:15 INFO User logs in.
2015-12-14 21:17:16 INFO User must check agreements.
2015-12-14 21:17:25 INFO Retrieving patch notes for environment [swtor]
2015-12-14 21:17:25 INFO Using environment.name [swtor], productName [retailclient]
2015-12-14 21:17:25 INFO BitRaider is available for [swtor]
2015-12-14 21:17:25 INFO Previous patching mode for [swtor] is [undefined]
2015-12-14 21:17:25 INFO Patch selection action: GoStraightToBR
2015-12-14 21:17:25 INFO currentPatchingMode, changing from undefined [undefined] to: BR
2015-12-14 21:17:25 INFO Starting Bitraider Streaming
2015-12-14 21:17:25 INFO BitRaider Transitioning from Asleep to Launch
2015-12-14 21:17:25 INFO isBitraiderRunning: false
2015-12-14 21:17:25 INFO Creating bitraider configuration files
2015-12-14 21:17:25 INFO Using environment.name [swtor], productName [retailclient]
2015-12-14 21:17:25 INFO Formatted [http://manifest.swtor.com/patch/bitraider/{env}] to [http://manifest.swtor.com/patch/bitraider/swtor]
2015-12-14 21:17:25 INFO Using environment.name [swtor], productName [retailclient]
2015-12-14 21:17:25 INFO Formatted [http://cdn-patch.swtor.com/bitraider/{env}/{env}] to [http://cdn-patch.swtor.com/bitraider/swtor/swtor]
2015-12-14 21:17:25 INFO Using environment.name [swtor], productName [retailclient]
2015-12-14 21:17:25 INFO Using environment.name [swtor], productName [retailclient]
2015-12-14 21:17:25 INFO Formatted [http://cdn-patch.swtor.com/bitraider/support] to [http://cdn-patch.swtor.com/bitraider/support]
2015-12-14 21:17:25 INFO BitRaider required version is [1.3.3.4098].
2015-12-14 21:17:25 INFO Using environment.name [swtor], productName [retailclient]
2015-12-14 21:17:25 INFO Using environment.name [swtor], productName [retailclient]
2015-12-14 21:17:25 INFO Formatted [brdestpath="{cwd}" brlocalebank={langid} id={packageid} -brnolaunch] to [brdestpath="C:\\Program Files (x86)\\Electronic Arts\\BioWare\\Star Wars - The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch]
2015-12-14 21:17:25 INFO Launching Bitraider with command line: brwc_swtor.exe brdestpath="C:\\Program Files (x86)\\Electronic Arts\\BioWare\\Star Wars - The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch -brnoui
2015-12-14 21:17:25 INFO BitRaider launched
2015-12-14 21:17:25 INFO Successfully agreed to 8 terms. Saving.
2015-12-14 21:17:26 INFO BitRaider running
2015-12-14 21:17:26 INFO BitRaider Transitioning from Launch to Connect
2015-12-14 21:17:26 INFO BitRaider required version is [1.3.3.4098].
2015-12-14 21:17:27 INFO Initialized pipe connection to BitRaider version [1.3.3.4098]
2015-12-14 21:17:27 ERROR Failed to initialize BitRaider query mapping.
2015-12-14 21:17:27 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
2015-12-14 21:17:27 ERROR Failed to initialize BitRaider query mapping.
2015-12-14 21:17:28 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
2015-12-14 21:17:28 INFO Bitraider version [1.3.3.4098] is fully operational
2015-12-14 21:17:28 INFO Bitraider machine id [LyI5bHJ4chcOfx0OCQMBZhc7VVtbQkgz]
2015-12-14 21:17:28 INFO Current BRWC Stage: BR_STAGE_REMAININGASSETS
2015-12-14 21:17:28 INFO BitRaider Transitioning from Connect to Streaming_Decision
2015-12-14 21:17:28 INFO Using environment.name [swtor], productName [retailclient]
2015-12-14 21:17:29 INFO Required BR Assets: 1-999
2015-12-14 21:17:29 INFO BitRaider Transitioning from Streaming_Decision to InitialStreaming_UnPlayable
2015-12-14 21:17:29 INFO BitRaider Transitioning from InitialStreaming_UnPlayable to StreamingUnPlayable
2015-12-14 21:17:29 INFO Using environment.name [swtor], productName [retailclient]
2015-12-14 21:17:59 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-12-14 21:18:29 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-12-14 21:18:59 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-12-14 21:19:29 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-12-14 21:19:34 INFO User might exit during patching - E☹️false,The Display Name, Password, or Security Key you have entered is incorrect. Please confirm your login information.) NE☹️false,Network error. Check your internet connection)
2015-12-14 21:19:35 INFO User confirms exit - E☹️false,The Display Name, Password, or Security Key you have entered is incorrect. Please confirm your login information.) NE☹️false,Network error. Check your internet connection)
2015-12-14 21:19:35 INFO Requesting BitRaider quit..
2015-12-14 21:19:35 INFO BitRaider_QuitBRWC::DoInvoke: Requesting BitRaider quit.
2015-12-14 21:19:35 INFO Closed launcher
  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    My recommendation would be to just turn BitRaider off completely and go back to the non-streaming launcher, it has less bugs like this. Keep in mind that for this, you will have to download the whole game again once (~25 GB) but afterwards, you will have less problems.

    To turn off BitRaider, you have to do the following:

    1. Make sure both the game and the launcher are closed.
    2. Go to the folder where SWTOR is installed and find the "launcher.settings" file, right-click on it, go to "Open with..." and open it in a text editor like Notepad.
    3. Find the line
      • , "PatchingMode": "{ \"swtor\": \"BR\" }"
      and replace it with
      • , "PatchingMode": "{ \"swtor\": \"SSN\" }"
    4. Also find the line
      • , "bitraider_disable": false
      and replace it with
      • , "bitraider_disable": true
    5. Now save the file, close Notepad and start the launcher. It will now start downloading.

    Once it is done downloading and installing, you are ready to hop in and play. 🙂

3 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    My recommendation would be to just turn BitRaider off completely and go back to the non-streaming launcher, it has less bugs like this. Keep in mind that for this, you will have to download the whole game again once (~25 GB) but afterwards, you will have less problems.

    To turn off BitRaider, you have to do the following:

    1. Make sure both the game and the launcher are closed.
    2. Go to the folder where SWTOR is installed and find the "launcher.settings" file, right-click on it, go to "Open with..." and open it in a text editor like Notepad.
    3. Find the line
      • , "PatchingMode": "{ \"swtor\": \"BR\" }"
      and replace it with
      • , "PatchingMode": "{ \"swtor\": \"SSN\" }"
    4. Also find the line
      • , "bitraider_disable": false
      and replace it with
      • , "bitraider_disable": true
    5. Now save the file, close Notepad and start the launcher. It will now start downloading.

    Once it is done downloading and installing, you are ready to hop in and play. 🙂

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