Stuck On Loading Screen
I played SWTOR Friday morning (11/01/2024), but the game got stuck on the loading screen when I went to play Friday afternoon. A couple of times the game went to the server selection screen, but I go...
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I installed SWTOR from steam, but the loading screen still gets stuck. I see the little wheel on the bottom right spinning. I have waited 3-10 minutes at times to see if the game gets past the loading screen. If I get to the server select screen, I click on the Star Forge server, the server attempts to login, then after 15-25 seconds I get "A connection error has occurred" error.
I have verified the files after installation.
I have changed to screen resolution (%localappdata%\swtor\swtor\settings)
I exit Steam, the relaunch Steam, click play, login, press play, stuck loading screen.
I don't have SWTOR installed on other computers.
I'm not able to tether from the mobile phone data because the mobile phone account is not set up for tethering.
I have done all that I can to play the game, nothing fixes the game to where I can play.
I get tired of reading the forums for a solution.
I started playing SWTOR again 11/2023, but I haven't had any issues playing game until 5 days ago.
I got a reply back from customer support, they are not able to do anything else for me at this point. I have done a internet speed test: 24MHz per second. That is the speed we are set up for.
I want to play the game, but I'm having an issue that I don't know how to fix. A lot of people in the forums were having the same problem I'm having.Patch 7.4 gave people stuck loading screen issues.
@Texman81
Swtor Support did confirm that your accounts can be access ok over the internet from their location
To narrow down if it is related to that computer , or your home internet, take that computer to a friends house connect to their wifi and see if you can login ok
edit: can you also provide a dxdiag per https://answers.ea.com/t5/General-Discussion-Technical/Guide-Posting-a-DxDiag/m-p/4832663/highlight/true#M70799 to get an idea of that system
Here is the Dxdiag.
I enabled the AMD SmartShift Eco from the AMD Adrenaline control panel which uses the integrated graphics while laptop is unplugged. The loading screen still gets stuck. Usually when I press play, I see the loading screen for 5 seconds, then I select the character I want to play. I haven't been able to play for 5 days. I don't know if something is blocking the game from playing. I don't have internet issues. 25MHz is what we have set up from the ISP. We can upgrade to 50MHz if we want. I want to get a WIFI booster to see if a booster can speed loading times.
The reason why I'm not able to connect to the SWTOR servers is because the ISP we use shut their business down 10/28/2024. We are getting Frontier Internet installed Saturday 11/16. I can play SWTOR again. 🙂
