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Mistelikki's avatar
Mistelikki
Not applicable
8 years ago
Solved

Subscription ended, didn't receive my monthly cartel coins

Hi,

So I have this issue where I am no longer a subscriber and I didn't receive my monthly cartel coins for both months I have been a subscriber. Honestly I am unsure what help I might get here, but I can't write a ticket anymore and I couldn't find where I can write to the customer service directly.

Did it happen to someone else as well? Anyone as an idea to how I might get in touch with the right person?

Thanks! 

  • @Mistelikki

    You should be able to send an email to support@swtor.com from the email address on your account. Be sure to mention your Account Display Name and a description of your issue. It might take a few days for them to respond, but the team should see if any coins are missing and grant them back to you.

2 Replies

  • @Mistelikki

    You should be able to send an email to support@swtor.com from the email address on your account. Be sure to mention your Account Display Name and a description of your issue. It might take a few days for them to respond, but the team should see if any coins are missing and grant them back to you.

  • Mistelikki's avatar
    Mistelikki
    Not applicable
    8 years ago

    Thank you! This is the email I was looking for :-) 

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