Forum Discussion

DisasterRus187's avatar
7 years ago
Solved

Subscription error

Hey everyone. A couple of days ago I've got a new debit card with the same nubmer because my old one outdated. I tryed to buy a subscription for Swtor, but I get the error. The thing is that during t...
  • Belgorad's avatar
    7 years ago

    @DisasterRus187 

    The test charge should automatically get refunded back once it expires as it is just a test to ensure the card works.  This usually takes a few days but sometimes you can ask your bank to release it if it doesn't.

    As far as changing your payment method on file, log into your swtor.com account, click on Subscription and then in the middle below the different payment options should be a link that says "Change Billing Method".  This will take you to manage your account.  Here it will show your current credit card.  You should be able to click the "Edit" link to make changes, click the X to delete it or add a new credit card and then delete the old one.

    Then any new subscription charges should use the new card.

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