Launcher does not recognize password

Question

I have a problem with the launcher not recognizing my password. I can sign into the SWTOR site with the password, no problem, and used this login to pay for my subscription. It worked once on the launcher after it requested a one time password, but it has literally failed dozens of times. This is the second day after restarting my subscription that no play or activity is possible. And my PST work schedule makes the phone lines extremely inaccessible.

This has been a very frustrating experience.

This has been a very frustrating experience. &nbsp;

Answer

I attach a picture of the error itself

proxos666 · Answer

@herjafodr

Have you tried your EA/Origin password just in case, if the accounts are linked it is possible for that password to take precedence

also try a password reset at this link and see if that solves the issue

The only other thing i can think of is the account is banned from the servers .....

If the above fails it is best to phone the accounts CS&nbsp;
see db woodynz post here with a link to numbers and how to use skype if you have it.

Using skype with that contact is a free call to the best of my knowledge, that number is only available as per the hours listed&nbsp;(Support available from 9.00 CT - 21.00 CT) so need to confirm time zone etc

8735a644fc626c45 · Answer

Same here. EA had no problem accepting payment for the game. The game does no recognize passwords no matter how many times I have changed it.&nbsp;

proxos666 · Answer

I have seen issues with passwords using @ symbols recently if that helps

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Launcher does not recognize password

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