This post is for subscription issues , where the website says your subscribed but in-game doesn't
Please provide your swtor username when posting.
This thread is now closed please post in https://answers.ea.com/t5/Technical-Issues/Subscription-Issues-2021-not-steam-purchases-bought-from-swtor/m-p/9913377
have you sent the screenshots per the sticky ? https://answers.ea.com/t5/Technical-Issues/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
support cannot see anything from you at this point
You need to reset the password on the linked EA account that account has the persona briareos2142 (not Tidus2142) that account uses a hotmail email address
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
It appears the linked EA account has been deactivated , to fix purchasing on that swtor account the linked ea account has to be restored
i presume you know the EA account that has been deactivated
Support have refunded that purchase, they also said your account is no longer disabled so if you purchase now it will work as intended
Support said your account is good now , and have purchased coins ok , if subscribing is still an issue try using incognito mode on chrome
Your swtor account is good now, support said you fixed it with resetting the password on that ea account
sorry the name is Darenjbr
Support said it appears you fixed it, so that is good to hear
