Hi. My sub ends today and i want to buy non-recurring 2 month subscribtion, as i did before. Payment method - Yandex Money, there enough money to buy sub. But when i click continue - get error. About 10 invoices, last - 1003999505256. Also i try to pay with credit card directly, invoice 1003998705256. Nothing happens, just "An error occurred while processing your request. If you canceled your purchase at the third party payment website, this error is expected. Code: NU1010". I reset password on EA, switch 3 browsers, and no effect. Please help me with this problem, let me sub and undo odd sub invoices.
Username: Iolis
Support said you will need to call them, and to stop trying to purchase the subscription until you have called.
And where i must call? 8442081969890 not available, and i absolute don't want spend money for international phone call. It will cost me about half my subscribe payment because i so-so read/write, but almost not understand english aurally. Where i may wrote e-mail or associate in chat? I can't even send ingame ticket, because to do it i must be subscriber, but i not subscriber because i can't buy my damn sub. 3 time before was absolute no problem with buying sub with Ya-money, what happens now?
You can have someone that speaks english make the call if you are there to provide the answers for account security
the number you listed is the UK number see the available hours in https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support
that number will be open in 4hrs
You joke, really? From my friends i most best master of english because may use not only google translator. And it seems, if problem impossible to solve without international call, i better drop SW and return to Black Desert or will try ESO. I 1st time collide with such laughable situation - want to spend money, but company not need it. Really never see more bad relation to almost constant client : /
i do not work for swtor so i am unable to assist further
