The mastercard transaction will be refunded , there can be a delay as they need to wait for that transaction to say closed in their system, so it has been added to the refund queue
have flagged , however it will be monday before i have a response.
most common issue is the linked ea account needs a password reset , if you put any emails used on your swtor account into the below link and reset the password , one of them may be correct
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword
once you do that it is best to use incognito mode on chrome to be sure the browser cache and cookies arent caching the maint page
if you get it resolved let me know and i will remove the flag to support
I tried two EA account that I have and reset them both and tried ignito mode. I do not know if it link to some other EA account cannot recall from all the way in 2013. Nothing works. Just keep getting maintenance error. I clear cache, ignito, tried on another computer completely and nothing. I reset my EA password like 3 times so far and nothing. Is there a way to find out which EA account is connected to my SWTOR account? If so, I would love to know cause it just seems out of the blue? Never had any problems till now.
Tried doing Redeeming code but when press it, just tell me EA billing error thing.
I do not KNOW what to here at this point. I tried resetting password on EA. This is frustrating because I put so much dedication in and now I'm stuck being preferred forever and end up unable to access many of the things that I loved doing. I can't redeem anything, can't buy subscription, there's nothing I can do.
I'm quite a loss here.
I did what you recommended and it solved the problem thank you!!!
You need to reset the password on the linked EA account that account has a gibberish (not SirGrimmR) that EA account uses a Gmail but it is not the one on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Glad to hear you resolved the issue
So the EA account name is Gibberish? If so, that's not my account. I don't understand what you mean by giberish. It doesn't matter, I have tried and not working for me. I can't even figure what the account name or email that I've used to whatever that swtor account is connected too. I only have knowledge of this account and my other one that I have, which I tried resetting that password and didn't work.
Well thank you for trying. It was fun playing SWTOR while it lasted. 😢
