Forum Discussion
Hello.
I am returning to the game after a number of years and was wanting to purchase a 3 month sub. However when I go to purchase it I get an "SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic." I have tried the two work arounds I have seen on the internet, i.e. resetting my EA password and using a different web browser. What are the next steps I should take? Thanks!
SWTOR user name alligraham
You need to reset the password on the linked EA account that account has no persona (should set one) (not Player_sn0rugmo) that EA account uses the same email that is on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (put the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared