Forum Discussion
I cant subscribe nor buy one time access or anything. I bought the game at release and have played on and off over the years.
Username: LordXieul
Error message when trying to subscribe: "An error has occurred while trying to process your request. Please, try again later. {0}"
Error message when trying to by one-time: "This service is currently unavailable for this account. If you wish to purchase more cartel coins please call our Customer Service team or you can try again tomorrow."
Ok it seems initially the payment method was declined by your bank , then after retrying a number of times the swtor system has blocked you as well
cases like this it is best to wait a full 24 hrs before trying again , then readd / use a different payment method
if you still have issues after that , it is best to call swtor support when the lines are open so they can assist further
- 5 years ago
Ok thanks for answer. I will wait for 24h and see if it works. I will however not call them, ive done that before and it cost me more than 6 months worth of subscription. If they cant offer a free support for someone who wants to subscriber and buy their product, i will play another game.
Regards
- proxos6665 years agoHero+
Maybe consider skype if you need to call , here in Australia an hour call is like $2.00
- 5 years ago
Thanks for the advice 👍 Its not really the money for me though, its more of principle. I think its bad that without being a subscriber there is no way to get in contact with support besides phone which i consider unaccommodating. Especially when there is obviously a common problem with subsciptions not working i think its wierd. But this is not the place for this discussion 🙂 thanks for the answer!