Forum Discussion
I'm not sure is this thread is still active. But I am having an issue with my subscription for swtor. I tried to get the subscription from Steam, which was a BIG mistake, never again, i didnt get my money back and did not get my subscription, it said that i was preferred status, whatever thay means. I couldn't get the subscription on swtor.com because my debit card wouldn't work, so I went on the EA website, and I couldn't find the game. So I went to Origin website and atlast I thought I could finally get the subscription. I purchased it and went though fine, I was charged and I was given a code, which then I went to swtor.com and entered the code, and it said the code was invalid and the page refreshed. So I tried to enter the code without the dashes, and it said the code was already used. So thought it worked, but it didn't. I still do not have the subscription. I'm down over $60 for a 60-day subscription. I don't want a refund of any kind, i just want my subscription. Can you please help me out if you can? My SWTOR username is "kirtboeglin"
Thank you much for your time,
Keith Boeglin
- proxos6663 years agoHero+
Email per the steam sticky and include the origin code in the email as well https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
If you cant purchase on swtor.com its a good sign of an account issue , when that happens no gametime can be added to the account until it is fixed.
have flagged with support to see if it can be sorted without calling , response will be in about 8 hrs when support are online for the day
- proxos6663 years agoHero+
Support have your email , however you will need to call swtor support when the lines are open to fix an account issue , which is stopping the gametime getting added to the account
- 3 years ago
I just bought 30 days from origin store. Can't redeem my code on swtor.com website. Cant buy from swtor.com either. I hoped the origin redeem worked, but didn't.
My username is Tonehei. Please help. I have tried resetting passwords and e-mail is the same for swtor, origin and so is the username.