I would wait till can ascertain any account issues on Monday, if your swtor account is disabled for subscribing, then any steam purchase will take the money but no gametime will be added to your your swtor account
Hello good morning. Yesterday I bought the "Join the Fight Bundle" subscription on Steam and I didn't receive anything in the game, what can I do?
The purchase was made correctly, the balance was deducted from my visa.
I'm from Latin America so I can't call EA support directly.
username; LORDMONTBARRON
email screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718
will be Monday before able to check with swtor support if any account issue exists
Thank you! Sorry I forgot the time change, it's Monday here lol.. I will be attentive to your response in the corresponding time.
likley in around 10 hrs time
hey! It's Monday now can you help me with my problem back then on Saturday?
whenever I'm trying to make a purchase on the website it always go like "An error has occurred while trying to process your request. Please, try again later. {0}" even after I'm switch to paypal
Will appreciate your help!
Username : Shiroikata
seems swtor support are just waiting on the steam id screenshot
Swtor support said there is no account issue on their side
Recommend checking with the bank etc on why the purchases failed
A purchase via steam may work given you have steam linked to that swtor account
Thank you, I sent the photos with the required information 3 hours ago. There are still no changes in my status, I hope it is enough.
I have a question, on EA page my case appears as closed and fixed. I haven't received my subscription or anything yet, what should I do?
ea cases are closed when handed to swtor support, doesnt mean the issue is resolved
Thanks for the clarification, I'm new to this and I'm a little lost.
will check to be sure your ticket is in the queue still ok, likley response in about 3 - 4 hrs
Glad to hear gametime has been added to your account
if not done so yet , if you have a recurring subscription it needs to be cancelled in steam, it can be repurchased when this gametime ends
Everything was perfect. Trank you very much for your help friend, you saved me
