Forum Discussion

5 years ago

Solved

Subscription issues

I have purchased the one time purchase premium game time. The transaction went through but the premium hasn't activated. My account is still marked as preffered. How can i get this to work?

proxos666
5 years ago
@eltiral

CS have refunded the purchase you made, so you will have that back in a few days.

If you purchase now the subscription will go through correctly now the account is good.

6 Replies

proxos666
Hero+
5 years ago
@eltiral

Swtor username ?
eltiral
5 years ago
@proxos666 My username on swtor is: eltiral
Same as here 🙂
proxos666
Hero+
5 years ago
@eltiral

CS have refunded the purchase you made, so you will have that back in a few days.

If you purchase now the subscription will go through correctly now the account is good.
eltiral
5 years ago
Ok I'll try to subscribe again in that case.
Thank you for the help 🙂
proxos666
Hero+
5 years ago
@eltiral

if you still see the maint page it is likely a browser cache issue , so another web browser will work
eltiral
5 years ago
There I managed to sub now thanks for the help 🙂