Forum Discussion
Hi,
I have the same issue. My ID is: Lottor.
I have sent the email with my steam details according to your guide. I have also contacted steam support regarding this issue.
Please help.
Best regards,
Denis
- proxos6664 years agoHero+
To fix the account for future purchase, You need to reset the password on the linked EA account that account has no persona (not denish1209 your posting on now) that EA account uses the same email as on your swtor account
use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Support has your email in the queue however you might be told to call if you dont reset that password
- 4 years ago
Thank you for your response!
I have changed the password as you advised for the SWTOR email via the link you provided. Unfortunately, the Subscription status is still the same.
What am I doing wrong?
Best regards,
Denis
- proxos6664 years agoHero+
the gametime needs to be added manually , support said there was an email in the queue from you , i presume you emailed per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
About STAR WARS™: The Old Republic™
Recent Discussions
- 5 hours ago
- 12 hours ago
- 12 hours ago