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Mysha_black's avatar
Mysha_black
Rising Newcomer
1 month ago

Hello, I need help changing my SWTOR email address

Hello, I need help changing the email address associated with my SWTOR account, which is XxXCorvoXxX. I'm no longer able to log in with the security code I can't use anymore, and when I try to log in with a different password (one-time password), I can't access it because I can't access the linked email address. I'd like to know if it would be possible to remove the duplicate login so I can change the email address associated with this account.. Thank you for your help if you are able to help me

5 Replies

  • You will need to call swtor support when the lines are open 

    This change of email like this can only occur once per account so be sure to not lose access to the account again

  • Mysha_black's avatar
    Mysha_black
    Rising Newcomer
    1 month ago

    I don't quite understand; do I need to call to have XxXCorvoXxX's security key removed so I can log back into my account and then manually change my address?

  • proxos666's avatar
    proxos666
    Hero+
    1 month ago

    No you need to call to change the email address on the account, as you need to be able to receive OTP emails to remove the key and change the password 

    edit: also confirm the email used on the linked EA account as well

  • abcUz1PSJhOVd's avatar
    abcUz1PSJhOVd
    Seasoned Newcomer
    1 month ago

    Is calling them the only way to get a security key removed? as I am autistic and being on the phone for something like this experience I really don't like, I tried emailing the EA help twitter and haven't got a response yet

  • proxos666's avatar
    proxos666
    Hero+
    1 month ago

    EA help twitter is unable to assist, calling is the only method to change the account email, and remove the key if you dont know the password

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