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Hi my account name is PekkanSith, and i activated sub using steam, i also sent the 3 pictures to their mail for fixing. is there anything else i can do or just wait?
you should be all sorted now , if you have an active subscription in steam , best to cancel it to ensure that one doesn't fail again , it can be repurchased after the current gametime is ended
- 4 years ago
Bought a subscription through Steam last night for Swtor account IRNurgle under my Steam account ch30s. And still nothing yet this morning. Still acting as preferred. No response from support. Don't know what to do.
- proxos6664 years agoHero+
be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
- proxos6664 years agoHero+
Support said the gametime was added , so that is great to hear
- 4 years ago
Having the same issue, Purchased the sub via Steam last night. Sent the email per the recommended directives above, currently awaiting reply.
If help is possibe?
Username: MarkDGilbert
- proxos6664 years agoHero+
You will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...when i checked , they could not see an email , so have the screenshots handy when you call and ask to upload to a case whilst on the phone
- 4 years ago
Will do, thanks for checking. Appreciate it.
I have the screenshots ready.
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