Subscription paid on Steam stopped
I bought 30 day subscription via Steam and everything worked well, but after a month there was an auto-payment for the next month of subscription, and 2 days after auto-payment, the subscription stop...
Forum Discussion
have you also updated the origin side with the payment details too ? , they are linked for purchasing
just cancel this once in steam , when you start the subscription again it should work fine
What is the origin side? The only place where I can enter the details is the page to which I'm transfered after I press the "pay now" button.
I tried to cancel and start again the sub on steam, it didn't work. Though I got my 500cc for this month..
check payment methods at https://myaccount.ea.com/cp-ui/paymentandshipping/index
There is no way to add new payment method in origin too.
So I have to cancel the sub on steam, wait for 1 month without subscription and then buy again?
yes wait for the gametime on the account to end before trying to renew
you maybe best calling swtor support when the lines open so they can help you with the card details on the accountYes I checked here https://myaccount.ea.com/cp-ui/paymentandshipping/index no way to add new method.
That is not really a solution to the problem, just be robbed by steam and bioware and try again next month..
Anyway thank you for your help, I've contacted swtor support with my issue, hope they will fix this.
