Subscription purchase error
Hey everyone. A couple of days ago I've got a new debit card with the same nubmer because my old one outdated. I tryed to buy a subscription for Swtor, but I get the error. The thing is that during transition the system takes 1$ to check my card and everything goes fine, but then it is said that my card outdated or my card info is wrong (but its not), so basicly the system uses my new card to take 1$ but tries to adress my older one for subscription payment. I dont know what to do, and there is no way to delete my old card as a method of payment because it doesnt show up in the place where it should. At the end I get an error notification and that's all. I tryed to process the transition a couple of times (its -4$) and I dont really sure whether I will get my money back or not.
Hey there! I'm sorry to hear you've been having issues. I'd suggest contacting support via telephone and seeing what they can do to help you. I hope your issue gets resolved!