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Xlash500's avatar
4 years ago
Solved

Subscription through steam not activating

I bought a 30 day subscription on steam with paypal. The payment was successful, steam even installed the sub as a DLC, but the sub just won't activate. It's been a few hours now. Shouldn't it work b...
  • proxos666's avatar
    4 years ago

    @Xlash500 

    Gather this is the swtor account malturez

    You need to reset the password on the linked EA account that account has the persona sonnentaudanielx (not Xlash500 your posting with now) that EA account uses the same web email as on your swtor account

    use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

    As to the steam purchase, when i checked support cant see an email from the email on that swtor account , has one been sent ?

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