Suspended account for "Suspicious Activity"
If your account has been suspended due to suspicious activity it may be a simple as a cartel coin purchase or something done that looked weird. It happened to me once and a quick call to customer service fixed the issue for me.
See db woodynz post here with a link to numbers and how to use skype if you have it.
Using skype with that contact is a free call to the best of my knowledge, that number is only available as per the hours listed (Support available from 9.00 CT - 21.00 CT) so need to confirm time zone etc.
Another option you can do which can get the issue resolved thought it may take a few days longer to fix is to email SWTORAccountDisputes@bioware.com and in the subject of your email include:
- Suspended Account – Star Wars: The Old Republic – AccountDisplayName
and then in the body of your email include:
- User name
- This is your EA ID, PlayStation™Network Online ID, Xbox Live gamertag, or game-specific username.
- Detailed info that includes any error or notification messages that you saw.
- Tell us what’s going on and why we need to take another look at the action that we took on your account.
- Email address that's on your banned or suspended EA Account.
