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Anonymous's avatar
Anonymous
10 years ago

SWTOR - AMAZON BUNDLE - DON'T GIVE EXTRAS

Hi all,

I bought the bundle swtor (PC DVD) of amazon that says:

"...You also receive 90 days of Prepaid Subscription Game Time and 2,400 Cartel Coins to ensure you start with all the gear and equipment you need to get off to a fast start.

Get the Amazon Starter Pack exclusive pet, the Juvenile War Rancor..."

 

I have redemption the code and it gives a message that the code is valid and accepted, but 3 days as pass and nothing happens don't have 90 days, no 2400 cc an no pet.

 

Is this normal? Is need to do something? Who can helps?

 

Tks

1 Reply

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    10 years ago

    If it's been more then 72 hours and the cartel coins and game time have not been added to your account you will need to contact swtor customer service at the following:


    You can also contact them via Skype for free by calling them and adding:


    Simply set the country to U.S.A and you can call them for free

    More information using Skype can be found here:

    http://www.swtor.com/support/helpcenter/5200

    For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™

    [CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]

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