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Taquoriel's avatar
10 years ago

SWTOR client stuck on loading character

Hi all,

After seeing The Force Awakens I was getting all excited over the game again, which I hadn't played in a year. The launcher patched the game to the newest version and then I discovered I couldn't load any of my characters on Ebon Hawk. I also tried to create a new character, but it wouldn't load either.

I went online to see if there was anything I could do, tried the following things:

Double checked if swtor.exe and launcher.exe were exempt in my Windows Firewall. They are.

Double checked if port forwarding is on for port 8995, 12000-12999 and 20000-30000 on both TCP and UDP. Check.

My graphics drivers are up-to-date (nVidia GeForce GT 740) 

Flushed DNS in command prompt

Deleted the Bitraider map and the DiskCacheArena

Ran the Launcher Repair Utility

and when that also didn't work, I uninstalled the game and did a clean new install.

Nothing works. It loads until say 90% and then goes idle, the droid eye is spinning and nothing else. Eventually it will give up and go back to character select and the process repeats when I select another character to login or create a new character. They never load and I seem to be stuck at the last bit of character loading.

What could this be?

1 Reply

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    10 years ago

    Try to remove and not use bitraider by disabling it.  Steps to do this are below:

    NOTE this is a complete download of the game again


    right mouse click on game shortcut and select open file location


    open the launcher.settings file in notepad and locate the below line and edit to the below


    , "PatchingMode": "{ \"swtor\": \"SSN\" }"
    , "bitraider_disable": true


    SAVE the changes.
    Delete the BitRaider, Movie and Asset folders then start the launcher.

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