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The dxdiag is showing the below error which is listed as a hardware error if you press the windows key and type reliability and open the reliability history you should see it
+++ WER6 +++:
Fault bucket LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys_GEN9KBL_0_BBHANG, type 0
Event Name: LiveKernelEvent
now this can also be video driver as evidenced with igdkmd64.sys or trying to restart a game after the video driver has collapsed
Your using a Intel 620 the latest driver listed is at this link and is different to what you have installed
yours 21.20.16.4542 latest listed is 15.45.14.4590
Edit - i just crosschecked against your CPU i5-7200U to be certain - Link ver 15.45.14.4590
Now the intel cards are certainly known to have issues, the part you are having an issue with lower all gfx to low and retry , then put settings back, will need to do this for all problem areas.
I will try to see if it works now, thankyou
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