Forum Discussion

GooBall's avatar
10 years ago
Solved

SWTOR Lost my storyline mission

Getting back into SWTOR after 1-2 month a few updates appear.

After updating the game and launching it, it appears that my Sith Inquistor Vivru has lost the main storyline quest and the companion Ashara.

Sincerly, [edit: email address removed]

  • Anonymous's avatar
    Anonymous
    10 years ago

    You can try sending an e-mail to support @ swtor.com but make sure to send it from the e-mail address that is registered with your account, and hope for the best. If this doesn't work, you need to subscribe to get this fixed since they only help paying customers.

5 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    You will have to write an in-game ticket to Customer Support so they can restore the quest for you. This only works if you are a subscriber.

    Create an in-game ticket, make sure you select the Quest/Mission category (not the Bug Reports category), and provide as much details as possible, including your character name, your server name and the quest that is missing. Then Customer Support can manually grant you the quest but this may take a few weeks.

  • GooBall's avatar
    GooBall
    10 years ago

    And how would I go about it when I am not a subscriber? 

  • Anonymous's avatar
    Anonymous
    10 years ago

    You can try sending an e-mail to support @ swtor.com but make sure to send it from the e-mail address that is registered with your account, and hope for the best. If this doesn't work, you need to subscribe to get this fixed since they only help paying customers.

  • GooBall's avatar
    GooBall
    10 years ago

    Thanks for the help...

    I will try to email them.. lets hope it works...

  • You''ll be ln line behind all us subscribers who cannot advance because quest  class vanished from our log. Seems like every time I check the swtor forums there's another person in the same boat. I reported my problem December 4th, no reply from customer service and there are people who've been waiting a lot longer.

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