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Cruxally's avatar
Cruxally
5 years ago
Solved

SWTOR maintenance error

My SWTOR Username is kimmyg.

When I try to purchase cartel coins or subscribe, the SWTOR webpage gives me a maintenance error talking about high traffic. Any help would be appreciated. 

I tried resetting my password for SWTOR. 

I tried going into incognito mode.

I tried clearing my cache and cookies.

I cannot reset my EA password because the email address used on the EA account linked with my SWTOR one doesn’t exist anymore. 

I’m assuming I’m gonna have to call support in order to resolve that issue? so I can exhaust the last method to fix my main issue?

  • proxos666's avatar
    proxos666
    5 years ago

    @Cruxally 

    Just to clarify the EA account does need a password reset and uses the persona: cruxal25 and has a yahoo email

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  • Neon369's avatar
    Neon369
    5 years ago

    @proxos666Oh I thought it was 2pm, UTC...?

    So it turns out GMT and UTC aren't actually the same... DST maybe?

    Anyway, it's 12:32 UTC according to Google, so it's still a bit away.

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @Neon369 

    12:32 UTC , lines come up at 2pm UTC so in 90 minutes is correct

    people usually forget BST is being used when looking at GMT/UTC times

    edit - quick google 

    The time on the island of Ireland is the same as Greenwich Mean Time less than half of the year. During the summer it becomes GMT+1, that's Irish Standard Time (IST) in the Republic and British Summer Time (BST) in Northern Ireland.

  • Neon369's avatar
    Neon369
    5 years ago
    @proxos666 Yeah, I had the first EA support person not really understand my issue and couldn't help me prove my ownership of the old account. Another support person was WAY more helpful and got my sorted in a matter of minutes. Had to reset a password... not really sure what it was for.. but I'm still logged in and I've been able to sub again thankfully!

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