This is what I get when I log in on swtor.com My account name is DoitbigTFC on the swtor website that I login with
Sswtor CS here will be on soon, but apart from trying a different web browser to see if the link appears
If it doesnt appear CS need to remove the key manually
Just to confirm it was swtor CS per the numbers at this link and not EA CS as they cant remove a security key
The number on the page you linked me was the number that I called. If CS did not perform it correctly, it must have just been miscommunication. The associate was very nice and understanding, but it was hard to hear him, and although he repeated my log in name about 5 times, it was hard to know if he actually said it correctly.
I think it is best to call back and say you need to remove the security key (not reset a password)
Alright, I will try that tomorrow. I told them that I need to remove my security key, but they said the only way to do that was to reset my password on the Origin App, since I was not getting the "lost authenitactor" button on the website.
