Unable to access my account, it's been years since I last played

Forgot my password button doesn't work, I never get the recovery email.

Already tried talking to support, they keep me on the line for 5 minutes and then hang up on me after they pick up the call, can't continue calling support since it is an international call and each call costs me money.

I tried creating a new account but when I try logging in to steam I get an error message that says: We can't log you in. Please double check you're using the Steam account you usually play on and try again

 Is there really no other way to reach out to support? Is my account lost forever?