Per this link see if you can login at www.swtor.com with just the username and password, if all is well the next screen should have link to remove the key
I have my old serial number still in my notes from when i got the app on my old phone; however, the code still does not work when i log in. BUT, just to try, I changed my account pass, typed in my SN, then proceeded to use the code generator to use to change my pass and, it worked. Though when going back into my account, nothing.
Do you know of any way man if you are able to email the support team? lol
@SirJamesh96 wrote:
Do you know of any way man if you are able to email the support team? lol
email is support@swtor.com but to remove a security key manually it needs to be over the phone so they verify you are the account holder, skype is best if not local its free
Good evening fellow TOR player. I just wanted to add that I should note however, t the last time I had played was October/November of 2016. Therefore I am unsure what the true problem is but I thought I would ask this forum or community HQ .
