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Anonymous's avatar
Anonymous
8 years ago

SWTOR Server lag very badly after latest update 5.9

I'm Asian so I normally have higher lag than those living in Europe, but that's fine. My lag normally around 200-205 with spike will go to 300-310. However, after 5.9, my lag increase to 300-310 wit...
Anonymous's avatar
Anonymous
8 years ago

I'm not sure you will get the answer here. I've opened three tickets in game and looked for any information about this and nothing. 

I have same problem playing from Israel, but with spikes to 13000 and disconnect.

proxos666's avatar
proxos666
Hero+
8 years ago

@VladTimof @JRZTT1246

Best is to use www.pingplotter.com while playing and let it graph , that graph can be saved as a jpg and inserted into a post here 

  • If you play on an East Coast server: 159.153.92.28
  • If you play on a European server: 159.153.72.252

example

  • Anonymous's avatar
    Anonymous
    8 years ago
    @proxos666
    I did it so many times with pingplotter, with UOTrace (suggested by EA support page https://help.ea.com/en/help/faq/connection-troubleshooting-basic/) and nothing changed. I can play without any lags if I play at the morning (Israel time) until ~17:00 - 18:00 (Israel time). And from ~17:00 - 18:00 till ~ 02:00 - 03:00 I'm unable to play because of lags.
    I'll run it one more time and post it here today evening after I get home, but I'm not sure this can help.
    BTW, I get beautiful trace (around 96-106 ms) all the time I have lags and low packet lost (around 4% for 15 minutes for all hosts). But still in game I get ping over 12000 and disconnect. I talked to my internet provider, they checked everything they could,they even change route through different endpoints for tests. And after that I get only one conclusion: these are server lags that comes from Data Center network issues, server high load, etc. As I understand 159.153.72.252 is network vip (vip on load balancer farm or CDN). We can trace and test network to this vip only. But we can't trace and check network behind this vip. And we do not know what happened on load balancer and how many servers are behind load balancer. Seems like there is no enough servers to handle this amount of connections and traffic.
    • proxos666's avatar
      proxos666
      Hero+
      8 years ago

      @VladTimof

      would be interested in seeing  (around 4% for 15 minutes for all hosts) 

      Normally if packet loss carries through to all the hosts it is affecting the data and the first place that loss occurs is usually a good place to start looking at a cause.

      Edit - scroll down at this link to internet service provider bad hardware as an example of packet loss on all hops, effect on game would likely be high in-game ping and disconnects

      • Anonymous's avatar
        Anonymous
        8 years ago
        @proxos666
        I mean 4% in UOTrace after sending 100 packets. There is no packet lost on "available" servers. But servers that do not responds to ping you get 100% of packet lost. I've also tried same tools for Blizzard servers and get same results, but no lags in game. I get stable ping about 74-74 ms any time I play. Blizzard servers also located in Europe (France, as far as I remember). So the only one conclusion i can make is that SWTOR servers are week or there is no enough capacity for high user load (connections, traffic). That's why we have lags at the evening when most players are connected and do not have lags at morning time on low server load.

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