Forum Discussion

Anonymous

7 years ago

Approved

SWTOR Server lag very badly after latest update 5.9

I'm Asian so I normally have higher lag than those living in Europe, but that's fine. My lag normally around 200-205 with spike will go to 300-310. However, after 5.9, my lag increase to 300-310 wit...

proxos666

Hero+

7 years ago

@VladTimof

would be interested in seeing (around 4% for 15 minutes for all hosts)

Normally if packet loss carries through to all the hosts it is affecting the data and the first place that loss occurs is usually a good place to start looking at a cause.

Edit - scroll down at this link to internet service provider bad hardware as an example of packet loss on all hops, effect on game would likely be high in-game ping and disconnects

Anonymous

7 years ago

Approved

@proxos666
I mean 4% in UOTrace after sending 100 packets. There is no packet lost on "available" servers. But servers that do not responds to ping you get 100% of packet lost. I've also tried same tools for Blizzard servers and get same results, but no lags in game. I get stable ping about 74-74 ms any time I play. Blizzard servers also located in Europe (France, as far as I remember). So the only one conclusion i can make is that SWTOR servers are week or there is no enough capacity for high user load (connections, traffic). That's why we have lags at the evening when most players are connected and do not have lags at morning time on low server load.

proxos666
Hero+
7 years ago
@VladTimof

i would need to see the trace to comment further, 100% loss at a hop can be ignored that is by router rule, swtor is sensitive to poor net conditions that is a fact.

From what you where saying before you had results that showed 4% loss at all hops ? (around 4% for 15 minutes for all hosts) put simply that is not something that should be seen.
- Anonymous
  7 years ago
  Approved
  @proxos666
  Test from now:
  SWTOR - tested using IP you privided in yopu reply:
  As you can see uotrace sent 102 packets and there is 1% lost packets on 2 hosts and 100% lost packets on secured hosts.
  In game: ping between 96ms - ~13000ms and up till disconnect.
  World of Warcraft - 3 IP's for European realm:
  As you can see the result is worse then trace for SWTOR IP.
  In game: ping about 75-78ms, no lags, no disconnects.
  Regarding IP locations:
  SWTOR IP location: US California Redwood City
  WoW IP location: 2 IP's -France, 1 IP - Argentina.
  As far as I can see from all these results:
  SWTOR European server not located in Europe or there is any kind of location masked IP.
  SWTOR Traceroute and packet s/r are good, but we still have lag issues and disconnect.
  Blizzard Traceroute is worse and I do not have any lags issues.
  Conclusion: SWTOR servers high load is a major cause for lags.
  I saw this kind of 'lag' a lot of times in my work. Not on gaming servers but on different types of web servers behind load balancers. And the questiojn is: when it can be fixed by EA, BW or any other teams.
  - proxos666
    Hero+
    7 years ago
    @VladTimof
    
    Swtor IP location at least for the one you used is Ireland, it is clearly going paris, london then dublin
    
    The trace isnt showing any issues , the 100% can be ignored its a router rule, and the 1% doesnt appear to be a cause of concern either.
    
    Not sure the issue is network related, can you test on another system and / or ISP if the same issue occurs , just to 100% eliminate antivirus and firewall etc
    
    Maybe worth removing and re-adding fresh exceptions for launcher.exe and swtor.exe as well.