support have add the gametime to your account ( or will be very shortly )
support have add the gametime to your account ( or will be very shortly )
Initially Ale****** sent me a new reply asking me to send 2 screenshots which i had already sent in the previous mail that he had obviously already read.
so i sent them again with much confusion in my reply. (he clearly hadn't looked at any of the 9 screenshots)
a minute later... a different CSR sent me a mail with the solution resolved. (probably as i was typing my reply to Mr A)
I'm not sure why the semi-concious one ignored the 9 screenies but i'm very glad that Ka**** (the latter) made the effort required.
You're a hero to the community, there's no doubt about that.
I understand that it's merely a duty but it shouldn't be just you. Thank you for your assistance.
