SWTOR Steam: 60 days gifted sub not working
Hello everyone!
I have the exact same problem as in this thread: https://answers.ea.com/t5/General-Discussion-Technical/SWTOR-Steam-60-days-gifted-but-not-working/td-p/12502924
I can provide screenshots as listed here https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/m-p/9356718#M61159 (the buyers account with id, the purchase history and the transaction itself, although they are not in english). However the person that gifted me the subscription can only send phone screenshots. But all information can be clearly seen there.
One other thing: I got a bit confused with creating and linking different accounts, in particular EA-SWTOR-Steam. It seems I ended up creating two SWTOR accounts, one for each EA account I have. Just399PlsBuyMe (EA) connected to BazibaDaSequel (SWTOR), BazibaDaCat (EA, just changed from df4f42678f1a2f58 for easier use) to BazibaDaCat (SWTOR). Maybe that fact messed everything up somehow, I cant tell myself.
Can you please tell, what exactly should I write down and send in an email to swtor support email?
I would have been super grateful!
an agent has sent you an email as well on this