Solved
Swtor STEAM subscription not working
Bought a subscription on Steam, but its not activated in game. Accounts linked, send an email at SWTOR support but there was no answer (Email is send from adress used with my SWTOR account). SWTOR...
Forum Discussion
@proxos666 sorry I don't know how to post on the forum, but I'm having the same problem, on steam it says it's paid but in the game I'm with preferred, but on steam it already debited the card, I already sent an email to [edit: email address removed] with the screenshot.
My usarname : Amdroth
My usarname : Amdroth
You need to reset the password on the linked EA account that account has the persona amdroth31 (not desgracado2021 your posting on now) that EA account uses a emlpro.com email
use the following link to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Once that is done , let me know i can chase up the steam game time
- @proxos666 Hi, my steam subscription isn't working either, can you please look into it? I Sent the email in the format you requested with the screenshots, the email is the same one as this account. SWTOR account name is: crittripper
Thanks in advance. The account issue you have can only be resolved by calling swtor support when the lines are open (no way around that i'm afraid)
when i checked they also could not see an email from the email on your swtor account , so have the screenshots ready when you call and ask to upload them to a ticket whilst on the phone
Hi I`ve purchased a Subscription from steam.. emaild them the problem on the 2nd of feb. trough the same e-mail I use for the game account with the 2 pics (they are under 4mb) still no response as of yet.
Pics down below.
Account name: GioGrandiosul
- @proxos666 problem solved thank you very much !!!
Hi I`ve purchased a Subscription from steam.. emaild them the problem on the 1st of feb. trough the same e-mail I use for the game account with the 2 pics still no response as of yet.
Pics down below.
Account name: EldredDk
Hi, I also purchased a subscription yesterday morning hours from Steam with account still only being preffered.
Emailed yesterday to support_AT_swtor.com but no answer yet.
Email address is same as (this) EA Account, Steam Account and SWTOR account (Feb 2nd, 14:28 UTC, title "My Steam Subscription does not work").
swtor username ?
Displayname is Wulfmasta, like the chat handle here
Ok @proxos666 ,
Just sent another e-mail to support at swtor.com
or do you want me to sent it to the steam support?
Gametime should be added shortly , be sure to cancel the subscription on steam , it can be redone on steam after this gametime runs out
Support had an email from Wednesday but it must not of been on the swtor email and there was no swtor username to link it too , so best to email from the swtor email ansd/or include the swtor username in the email
No mail is seen , try resending using the gmx on the swtor account and let me know when sent and i can see if it arrived ok
I just redid but first email was also from that address...
support_AT_swtor.com is the correct support address?Source address (I reconfirmed in accout detials on swtor page) is Wo..._DOT_An..._AT_gmx.de or is another one saved I cannot see?
Just uploaded the pictures again @proxos666
Support are adding the gametime so you should be good now
be sure to cancel the subscription in the steam account , you can repurchase on steam once the current gametime is done
Can confirm it works now.
I canceled the Steam subscription. Thanks for your help!
Featured Places
