Forum Discussion
@proxos666
Hey, I'm having the same issue. I've just purchased game time from steam that hasn't registered. My email is the same I am using here for my EA account and my username is englezou. I have attached screenshots for proof of purchase.
@proxos666
Hello, I have sent an email to support, but I am just covering my bases here. Purchased the 6mo sub on steam in December and it still has not gone through, swtor.com website also doesn't let me sub, says there is an error
- proxos6664 years agoHero+
To fix the account You need to reset the password on the linked EA account that account has the persona jadestorm1113 (not jadestorm87 your posting on now) that EA account uses the same email as on your swtor account
use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
you will also need to cancel the recurring subscription in your steam account if there is one , it can be repurchased after the gametime adds is over
let me know when done and i can flag for game time , support do have your email