SWTOR Subscription - Game Time Code not working

Question

Hello,&nbsp;I bought a 90-day Game Time Code through Amazon and to activate the game time through the code.&nbsp;&nbsp;I successfully purchased the game time code and then tried to use the code on the SWTOR website. When I tried first, it gave an error that said: "A validation error has occurred while trying to process your request." I went back to the site to retry the code but then it said the Code had already been used. I refreshed the SWTOR website but I still did not have the subscription.&nbsp;&nbsp;My SWTOR Account is:&nbsp;&nbsp;KingDeathIIEmail associated for SWTOR:&nbsp;[edit: email address removed]Amazon.com order number: D01-3016255-0659406&nbsp;Thank you

proxos666 · Answer

@stickarena123&nbsp;

some issue on the account, preventing the game time adding, It has been escalated to the studio , hopefully it will be sorted today for you

proxos666 · Answer

@stickarena123&nbsp;

Have flagged your account name for feedback as to account issue , should have a response in about 10 hrs at the time of this post

to speed things up can you email that amazon code into support@swtor.com via the email linked to the swtor account

proxos666 · Answer

@stickarena123&nbsp;

Support said your account is ok now, just need the code to be emailed into support@swtor.com so they can add the gametime.

stickarena123 · Answer

@proxos666Ok thank you! I just sent them an email with the Time Code

stickarena123 · Answer

I ended up calling customer service, gave them the code and they 'escalated' it to another team but its been a full day and I haven't heard back from them. Do you know why its taking so long?

Forum Discussion

SWTOR Subscription - Game Time Code not working

5 Replies

About STAR WARS™: The Old Republic™

Recent Discussions

Help! Stuc on loading screen

I love this game so much.... again...

Shouldve thought better lol

Account Suspension Appeal - WubuBududu

SW:TOR - 409 - Conflict