Forum Discussion

stickarena123's avatar
stickarena123
5 years ago

SWTOR Subscription - Game Time Code not working

Hello,   I bought a 90-day Game Time Code through Amazon and to activate the game time through the code.    I successfully purchased the game time code and then tried to use the code on the SWTOR...
proxos666's avatar
proxos666
Hero+
5 years ago

@stickarena123 

Have flagged your account name for feedback as to account issue , should have a response in about 10 hrs at the time of this post

to speed things up can you email that amazon code into support@swtor.com via the email linked to the swtor account

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @stickarena123 

    Support said your account is ok now, just need the code to be emailed into support@swtor.com so they can add the gametime.

    • stickarena123's avatar
      stickarena123
      5 years ago

      @proxos666Ok thank you! I just sent them an email with the Time Code

    • stickarena123's avatar
      stickarena123
      5 years ago

      I ended up calling customer service, gave them the code and they 'escalated' it to another team but its been a full day and I haven't heard back from them. Do you know why its taking so long?

      • proxos666's avatar
        proxos666
        Hero+
        5 years ago

        @stickarena123 

        some issue on the account, preventing the game time adding, It has been escalated to the studio , hopefully it will be sorted today for you

About STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.18,985 PostsLatest Activity: 4 hours ago