email the screenshots per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
account has been flagged to be checked for an issue
To fix the account You need to reset the password on the linked EA account that account uses the same email as on your swtor account
use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
let me know when sorted and i can chase up the steam gametime
Edit: steam are incorrect there is no email with a code being sent
@proxos666Ok, now I can make purchases and redeem codes on SWTOR website ....yuppi 🙂) I have checked ingame and no subscription active so do your magic brother 😉
Thank U very much for the help 🙂🙂 and have a very pleasant day 🙂
P.S. ... and it's very disappointing that U CAN help me on forum and support is only apologizing and giving phone numbers and it is so easy and fast solution :/
P.P.S. There should be info when U log in after long inactivity that purchasing option is inactive , and link to reset password but in the way U provided it
It would be far less frustration and bad emotions. But U were very helpful ...at least someone on EA side 😉 ha haha
Greetings 🙂
J_DinAlt
