email the screenshots per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
account has been flagged to be checked for an issue
To fix the account You need to reset the password on the linked EA account that account uses the same email as on your swtor account
use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
let me know when sorted and i can chase up the steam gametime
Edit: steam are incorrect there is no email with a code being sent
Gametime has been added to your swtor account
if not done so yet , you need to cancel the swtor subscription in your steam account , it can be purchased again on steam when this gametime ends
Good day, Owen!
I have a trouble with my Steam subscription. I’ve payed for 30 Day Subscription, but its not activated in game.
Accounts linked, send an email at Swtor Support but there was no answer (Email is send from adress used with my SWTOR account).
Steam Display Name: BILLY RUSSO
Steam Username: wssye
SWTOR Username: Wssye
