email the screenshots per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
account has been flagged to be checked for an issue
support do not see any account issue and also cant see any purchase attempts on that swtor account
you also mention , steam is a separate merchant to swtor so if both swtor and steam have the same issue , it maybe something with the card being used
Maybe paypal is an option to try too , also try removing and re-adding the card as well if not done so earlier
Well, I suppose they wouldn't see any purchase attempts if it won't let me input the card data. I can't see how it would be a problem with the card since I'm using this card to pay for my WoW sub, Disney+, internet etc. Also doesn't seem to have an issue of paying for other games on Steam either.
I also tried to input it into EA and it tells me it cannot verify the card, if that's relevant? (Though I read somewhere that EA doesn't like debit cards.)
I will try Steam again first.
Thank you for your help though. I appreciate it.
I bought the 60 days through Steam and that appears to have worked. Hurray! 🙌
I don't know why it's being so ornery over recurring subscriptions though. Perhaps the Force is telling me I need to play less. 🤔
Thank you again for your help!
