email the screenshots per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
account has been flagged to be checked for an issue
Your swtor account has been disabled for purchasing, this is due to the linked EA account has had its data wiped due to long term inactivity
unfortunately in your case, you will need to call swtor support when the lines are open, to put an email address back on the wiped ea account to restore purchasing to that swtor account
HELP! icant redeem codes or buy anything how can i fix this? i already reset my password to my ea account with the same email as my swtor account and its still not working!
email steam uncropped screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
is flagged with swtor support to check the account for issues , response will be in about 11 hrs when support are online for the day
support see no account issue ( maybe the password reset fixed it ) , although they can see a failed payment , so remove and re-add the card details etc
If the code now says already redeemed email the code into support@swtor.com
when i checked they also could not see an email with your steam screenshots per the sticky listed in my previous post , let me know when sent and i can see if it arrived ok
HI there Seems this is the ONLY place to find help for these very DUMB issues. I have purchased the sub on Steam... didnt work. i have purchased it on SWTOR website... didnt work. Been charged twice. Please help. Ive never posted on a Forum before so i hope whoever needs to see this .. can. I hav seen what is required to get the steam one to go through... yet the SWTOR Coustomer support site "no longer exists|"? idk they redirected me to ea.help ... or such ....witch led me here... IM so freakin lost ... youd think theyd make it easy for people to PAY THEM MONEY. Anyway i care not for the 16 ive lost to steam gladly let that go the wayside. If i can get the Re-occuring one from SWTOR website to work thatd be great! Please advise. Idk if you need this but User name on SWTOR is Quervo.
