Hi there, I've been searching for an answer to this problem for about 2 days now. I've tried quite a few guides and I've decided to head over here to directly ask for help. I'm running a Windows 7 and can answer any other questions about the game if need be. Thanks in advance.
What happens when you click play? Can you provide more details?
Can you also attach a copy of your launcher logs and DxDiag log.
Launcher Logs
In the main game folder is a log folder if you open the latest launcher log in notepad and post as per below
1. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
2. Go to http://hastebin.com/, paste the contents inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
3. Copy the link of the page in your post.
For the DxDiag log, this guide here shows how to get it.
After I click play, nothing happens. The screen doesn't alter resolution, no process occurs in task manager, there's no black screen, it just closes.
https://hastebin.com/fukisazuwo.tex - dxdiag
https://hastebin.com/oxamovecep.sql -launcher logs
Hey @FatalWoIf
Have you already tried this guide?
Yeah, I have, none of those solutions have seemed to work or just wouldn't work in general.
Try running a repair by closing the launcher, right mouse click on the game shortcut,s elect open file location and delete the BitRaider folder. Then start the launcher.
I didn't see any errors in your DxDiag log but I saw bitraider errors in your Launcher Log.
Also ensure that swtor.exe and launcher.exe are added to your antivirus and firewall safe list.
Also what Antivirus program are you using?
I've already run a repair, but since you recommended it, I'll run another one.
I'm running Malwarebytes and I disabled it before launching it to ensure it wasn't caught by it, I'll still add it to the safe lists of everything.
Yes definitely add it as sometimes disabling doesn't fully work for some reason.
Another option is to fully remove bitraider as per this guide here. Sometimes it can just cause issues in general and removing it will resolve it. Keep in mind if you do choose to remove it, it is almost like downloading the game again as it is changing the download from a streaming to a non-streaming launcher.
When the repair is done, if it doesn't work I'll follow the process.
Installation's finally done...
I tried the change over to non-streaming and now when I press 'play' it now gives me an error pop-up, here it is:
https://gyazo.com/94511c9b328bee1fa4bb624f33c5093f
Hopefully, it's an easy fix and thanks for leading me through this so far.
EDIT:
I'll assume you'll want some logs so here ya go:
https://hastebin.com/nimejiviba.sql -launcher logs
Hey @FatalWoIf
Did you install all updates and service packs from this operating system?
