There is an issue with your Electronic Arts account CANT SUBSCRIBE.

Same issue, please help proxos666​ I’m begging you!

Swtor username: unSoundik

Having the same issue. Did the same (change EA password, launch incognito browser, validate account info is correct, same email address, even added verification on EA). You would think, of all the companies out there, EA would be the last one that couldn't figure out how to take your money and just give a cryptic "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance" message. Can't directly sub, can't use a card/code, etc. But they've been giving me my free cartel coins every month for having MFA, so that's nice.

I am currently experiencing this same problem trying to re-sub to SWTOR? 

I'm blown away that this is still an issue, given the length and timing.

So the only way to fix is to call the US number?

@Gloomskull 

you will need to call swtor support when the lines are open  https://answers.ea.com/t5/General-Discussion-Technical/Getting-help-with-SW-TOR-from-another-country...

Hi there 

I am having the same error preventing me from purchasing subscription etc.

I have already reset my ea account password and tried using incognito mode/ different browsers. 

Account display name Morrdred

Ea account has same email as swtor account as far as I can tell 

Also tried other older email addresses but no ea account found when attmpted password reset

Any assistance would be greatly appreciated.  

Thank you 

@fuw5pujjrf4y 

you will need to email screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

@DonBruderro 

Common for this issue is that the linked ea account has been disabled needing a password reset, that EA account likley uses the same email address you have used to create the swtor account originally, so if you have changed the email on the swtor account though, try using the original email used on the swtor account

use this link  to reset the password then login on that EA account

Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com

otherwise call swtor support when the lines are open https://answers.ea.com/t5/General-Discussion-Technical/Getting-help-with-SW-TOR-from-another-country...

"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance." 

Star wars old republic account: -Stilgar-

EA id DonBruderro

I too didn't get my subscription after buying it in steam.

My username in SWTOR = Skimbrozz 

Hi, I have the same problem. Created my Account in 2011 and wanted to subscribe after a few years.

Account name is Darth_Pit