Im coming back after a while too i still have my key but i cant find my password. im tring to change the password through the website and im getting the " error occurred" as well.
NightPick
If there is an error even when leaving the key blank likely means the password is wrong
If there is an error when resetting the password it likely means the key is wrong
If you have both password and key wrong (or account is suspended) then calling (link to numbers) is the best option to get back into the account
The current security key is 6 digits and does not require the swtor app to be used see this link if still having the old 8 digit key
